Part I Food & Beverage Service Conversation
   Unit 1 Reservation/13
   Unit 2 Greeting & Seating the Guest/25
   Unit 3 Ordering Breakfast, Lunch & Dinner/41
   Unit 4 Ordering Beverage & Dessert/67
   Unit 5 During the Meal/81
   Unit 6 Bar Service/91
   Unit 7 Handling Complaints/107
   Unit 8 Plaing the Bill/121

Part II Food & Beverage Service Terms
   Unit 9 Ingredients in Food & Beverage/139
   Unit 10 Food & Beverage Basic English Conversation/149
   Unit 11 Food & Beverage Terms/169
   Unit 13 Hotel Terms/223