Part 1 Pre-Tourism Service
  Chapter 1 Reservations(ⅰ)
  Chapter 2 Reservations(ⅱ)
  Chapter 3 Money Changing

Part 2 Airport Service
   Chapter 4 Pre-flight
   Chapter 5 After-flight

Part 3 In-flight Service
   Chapter 6 Taking-off
   Chapter 7 While flying
   Chapter 8 Landing

Part 4 Hotel Service
  Chapter 9 Checking-in & Checking-out
  Chapter 10 Having Meals At Restaurant
  Chapter 11 Information-Desk
  Chapter 12 Room-Service

Part 5 Sightseeing Service
  Chapter 13 Guidance
  Chapter 14 Payment
  Chapter 15 Emergency

Part 6 After-Tourism Service
  Chapter 16 Checking Condition
  Chapter 17 Lost & Found Service
  Chapter 18 Saying Goodbye

Part 7 Key expression
  Chapter 19 Pre-Tourism Service
  Chapter 20 Airport Service
  Chapter 21 In-flight Service
  Chapter 22 Hotel Service
  Chapter 23 Sightseeing Service
  Chapter 24 After-Tourism Service